We recognise that life in a communal setting and the
need to accept help with personal tasks are inherently invasive of a resident’s ability to enjoy the pleasure of
being alone and undisturbed. We, therefore, strive to
retain as much privacy as possible for our residents.
Disabilities quickly undermine dignity, so we try to
preserve respect for our service users’ intrinsic value.
CHOICE & CONTROL
This means that they have their own individual
private space. They have the opportunity to choose how they dress, what they eat, when they go to bed & get up and how they spend their day. Residents determine how they want to be addressed by staff, other residents and visitors to the home.
DIVERSITY & INDIVIDUALITY
Even though residents are living at Bay House with
other people, they remain individuals with their own
likes and dislikes. Staff are responsive to the requirements of individual residents. Ethnic, cultural, social and religious diversity is recognised as an integral part of home life. Residents feel that their needs are responded to willingly by staff who understand the value of maintaining a sense of continuity and identity based on past traditions and practices.
SAFETY & RISK TAKING
Residents are kept safe and feel safe. Wherever possible, fears and anxieties are acknowledged and relieved while recognising at the same time that over-protectiveness and undue concern for safety may lead to infringements of personal rights. Responsible risk-taking is regarded as normal and important in maintaining autonomy and independence. Residents are not discouraged from undertaking certain activities solely on the grounds that there is an element of risk.
FULFILMENT
The environment, facilities and services offered enable and promote the residents' ability and opportunity to fulfil all aspects of their life and goals and ambitions –
both long-standing and new.
For information on the Government Authority who regulates Care Homes in England and to view our inspection reports click on the link below.
